Dear Owner,
The summer season seems to be coming to an end with most holidaymakers returning to their routines in the first week of September. The holidays are over, the children are going back to school and summer friends are saying goodbye until next year.
With August almost over we would like to thank all neighbours, tenants, relatives, visitors and Key Holders for their extraordinary cooperation in the collection of wristbands from 27.05.2024 until today 30.08.2024, when we finished the wristband delivery.
More than 1.000 people have passed through our wristband collection window.
Keyholders have collected wristbands for more than 300 apartments.
In total we have delivered wristbands for 1.365 apartments which amounts to 8.190 wristbands.
We would also like to thank everyone for their patience and cooperation with the security team in charge of pool surveillance. Although on some occasions they may have seemed a little strict, their way of proceeding has always been for the safety and well-being of the users.
In the coming months we will be conducting a survey on various issues of the summer, which will help us to continue to improve. We thank you in advance for your cooperation.
We would also like to take this opportunity to remind you that our times for telephone enquiries for owners are Monday to Friday from 10.00 to 13.00 on 0034 968 01 14 01.
You can report any incident you may have regarding the common areas of your building or the General Community (GC) through the App TuComunidad.
Our email address is support@hrgradmin.com where we will also be pleased to assist you.
And in the event that you need to deal with an issue in person, you can request an appointment to come to the office or for someone from the HRGR Admin team to come to your apartment.
Important: For those buildings that are not part of the self-administration system, the timetable and system of attention for issues related to your building, please consult with your Building President or Administrator.
Thank you very much,